UPDATE - We recently traded in that first RV and upgraded, naturally we returned to Bucars & Dave Reid! They made us feel like returning family. Dave listened to what we wanted, what we didn't like anymore about our original RV helped us make a confident choice in upgrades. He worked hard for us on valuing our trade in & left us in fabulous hands with Linda to do the financing. JC & his parts team have been incredibly helpful as we worked through what else we needed to upgrade and what we should consider with the new RV. Our Red Carpet walk through was done by Dale, who did our first and remembered us! He took the time to point out the significant differences between this new one and our old and gave us a few new pointers. I emailed back and forth with Paul, also on the finance team, between the RV show paperwork and our signing day, he was very prompt in his responses and super helpful as well. The entire Bucars team just makes you feel so welcome - when we brought in our "old" trailer for the trade, it seemed like everyone on staff went out of their way to congratulate us on the upgrade. In the years we have owned our first RV, the Service Department at Bucars has always been tremendous, not that we ran into much trouble, but always good to have folks that will answer questions and understand that when something does go wrong, it's in the middle of camping season and you want to be back up and running immediately! I would give Bucars more than 5 stars if I could! _____________________________________________________________________After spending the last few years talking about retiring our tent and getting an RV, we made the decision this year to finally pull the trigger. A huge part of that decision was meeting Dave Reid at the Bucars booth at the RV show - despite the chaos around us he took the time to show us some units we would never have considered were in our price range and really made us excited to start the process of seriously looking for an RV. We made an appointment for the following weekend to start the process.I was extremely nervous going in, it's a big decision & purchase and we were so excited, it was a lot of pressure to pick the right one and go through the process. We arrived about 15 minutes early to Bucars and as we wandered the show room, we were greeted by 5 different staff, offering assistance and a coffee or water - everyone was so friendly! Dave Reid was fantastic - he was patient, answered all our questions, there was zero pressure, and he offered some excellent tips and things to consider. We opted to purchase an RV we had unexpectedly fallen in love with at the RV Show and Dave introduced us to Linda so we could begin the financing portion. This part made me feel extra stressed, but Linda instantly calmed my nerves - she was unbelievably friendly and helpful. She explained the process, joked with us to help ease my nerves and thoroughly explained the process we were going through. She understood we had a limit with our payment budget and worked very hard to make it all happen. Yesterday we returned to do our walk through and sign all the paper work. Once again nothing but friendly and helpful staff - Dale walked through our RV with us, front to back and back again, patiently answering questions, sharing his personal experiences and tips and even recommended a few great RV "starter" campgrounds so we can get our feet wet. We are so excited for the side roads to clear up so we can take our trailer home!JC and the Parts team have been incredibly helpful through the process, Service did a great job setting up our truck with the hitch and wiring our trailer brake. Paul helped us with all the paperwork yesterday, he made sure we understood what it all meant and gave us some additional tips.Bottom line, we felt like Bucars had our backs the whole way through. We can't wait for camping season to begin! Thanks Bucars!

Jennifer Wallace

19:16 11 Feb 19

We just wanted to send a huge thank you to the ownership and staff at Bucars RV. We found the staff very helpful and knowledgeable.Our salesmen Wyatt was very friendly and professional, he made us feel like we wanted to deal with him, and he treated us fairly and with respect.After a small confusion on numbers and a quick conversation with one of the owners the buying process was one of the most professional we have ever had.Linda in the finance office was great, she answered all of our question quickly and accurately, and we knew exactly what we needed from her at all times. She made the final sales process very easy and enjoyable, she is a real nice person to deal with.Our trailer walk through was fabulous. The shop was clean and warm and everything explained fully. In fact we spent a very long time walking through and inspecting our new trailer. I apologize for not remembering our gentleman's name because he was great. He addressed all of our concerns, and explained everything perfectly. Because of him we know that the small issues that we found on the trailer are going to be repaired properly and professionally. We would not hesitate to have him help us with any questions we may have because if he doesn't know he is not scared to ask. (the self Levelling remote control). We would highly recommend this business

Chris Bakke

16:46 10 Feb 19

Love this place and the staff. Lots of great products and staff that know their stuff...

Reasa Wright

00:49 08 Feb 19

Very helpful staff wayet helped up chose the trailer that suited our needs fast response . The parts department helped us get parts for our older trailer 2016 sunset trailer when the slide motor went . The please we bought it from would not help us fix it even with a 7 year extended warranty. This is why we chose this Bucars highly recommend this RV dealer our finance did not get approved in our trade in at this time . We will be back in the summer ! Thanks

mike yetman

16:37 22 Jan 19

Bucars made our RV buying experience a pleasure from start to finish. The staff was highly knowledgeable and easy to deal with. They were very helpful and accommodating to all our questions and needs. The salesmen, technician, and service department provided us with exceptional customer care.

Julius Karpati

00:57 22 Jan 19

We had a mishap (hit and run) on our trip in Mexico and we were having a tough time locating a part. I messaged Bucars through Facebook Messenger and Peter (great name) was back to me right away. I gave him the info on the RV and he within minutes he had a list of OEM and after market part numbers for me and he went so far to look for the part on another website and send the info to me. We have always been impressed by the "Service" Bucars gives but they always seem to surprise up with kicking it up another notch. Cheers to everyone at Bucars and Peter thanks again for your help!!!!!!!!

Peter Regan

17:51 16 Jan 19

From the time I came by for a visit to the time I left, Wyatt was absolutely amazing!! I take customer service seriously and he went above and beyond from beginning to end. He shows true knowledge, passion and really connects with people ! I highly recommended this place and Wyatt!! Great job!!!

Jennifer Bond

16:25 18 Dec 18

JC and his team are amazing in the parts department! They were super helpful in their recommendations and advised me on which parts I would need to replace the to fix my trickle charge issue, gave me advice on how to replace my awning and how to install a solar kit with extra batteries. I would not go anywhere else for RV parts and service! These guys are simply the best in town.

Sandro Mosca

23:05 14 Dec 18

Wyatt, Linda and Lucas made our first time buying experience an enjoyable experience. No pressure! Efficient, reliable, honest and fun! Thank you to you 3 for an awesome trailer! We are so in love with our hybrid! The Cormiers.

Sarah Cormier

19:46 17 Sep 18

Bucars is truly for the people whom love and know their RV... this place is enormous and full of everything youd ever need for on the road.. I honestly have dealt with silly salesman pitches and blah blah blah but Wyatt has proven to go well beyond the 'Luxury' mark and has taken us to that next level.. we are ecstatic about our upscale unit and will most definitely keep coming back..thank you for an amazing first luxury experience with Bucars..

tanya poulin

20:19 21 Aug 18

Very friendly and helpful people in the parts department. New to the RV world but these guys did not talk down to me or make me feel awkward. Made me feel comfortable. Worth the drive out of town.

Clinton Carpenter

04:34 04 Jul 18

I have been a proud Bucars employee for the last 3 years. In that time I have learned lots and am enjoy coming to work every day is different and gives me a new challenge. I am proud to say this group of people is like family and feel as if I belong. and we all help each other out

Douglas Fixter

18:16 29 Jun 18

Beware of the return policy when you buy anything at Bucars RV. I bought a antenna booster for my RV. I was trouble shooting the TV reception. It happened that by luck I went to Canadian Tire and bought an indoor antenna which proved that the original booster was fine. I got a good deal in Canadian tire with the indoor antenna so I was very happy to have resolved the reception issue. However, I made the mistake of taking the Bucars booster out of the package. I went to take it back and Bucars would not accept it back. I wasted $53. Not only that, the counter person and store manager made me feel like a crook, going over the piece, like I had brought the old piece back and kept the new one. It was ridiculous. I told them that I had no use for their piece and that the purchase date was within 30 days. It made no difference. I guess when Bucars label anything electronic, the costumer is on his own. In conclusion, in my book business Bucars has no right treating costumes like they are crooks. What shall we trust Bucars if they don't trust us!! That is it for Bucars for me. I will boycott Bucars from now on

Rafael Nunez

21:10 21 Jun 18

Could not be happier with the service we received from Bucars! They made our 1st new trailer buying experience such a positive one and we would HIGHLY recommend them! Since we walked in the doors we instantly felt welcome and that everyone working there was so friendly and willing to help.Our salesman was Tyson, and he was fantastic! We had emailed him to go look at some trailers, and he had them pulled out front and had them all ready to go for us to check out both times we made the trip up there, which we were very impressed with. It was so awesome to be able to see them side by side to compare the differences and to see everything how you would actually use it out camping instead of stuffed in the back and not be able to see what the awning or slide look like. He was very knowledgeable and such a pleasure to deal with! Didn’t ever make us feel rushed or like we were a bother and always answered all of our questions and made the process so easy and exciting. You could tell he really cared and wasn’t just trying to make a sale and that he wanted to sell us a trailer that checked all the boxes for us but was still within budget. He was great with follow-up and had some really nice added touches that made our trailer buying experience very personable! Thank you Tyson, you really went above and beyond and we thought you were awesome!When we went to pick up our new trailer, Dale spent a couple hours with us going over every single switch, feature and gadget the trailer had to offer, which was so helpful! We were so impressed with the depth he went into and it really helped us learn everything about our new trailer. You could tell he really cared and made sure everything was good to go before we drove away and spent a bunch of time helping us with the trailer braking adjustments which was so awesome of him!Next was Carl, he really impressed us with how meticulous he was about the trailer and replaced/fixed anything that didn’t meet his standards for a brand new trailer leaving the lot! He even pointed out a couple things that we hadn’t noticed which just goes to show that he really cared and wanted to see us leave with a trailer in mint condition! He even stayed late to make sure everything was perfect and was more than willing to do the adjustments to ensure the trailer was perfect, which was so awesome of him! It made us feel really good about our purchase and the kind of people who work there.You could tell our trailer was cleaned just before we picked it up, everything looked great and we were so happy we made our purchase at Bucars!Overall, the Bucars team was amazing!!! We recommend anyone looking for great service and quality product to check them out as we were very pleased we did!

lyndsay rabbitt

00:15 02 Jun 18

This is definitely the place to go if you are shopping for an RV. After looking for a couple of years and being frustrated by salesmen that just want to sell, we went to Bucars. We had wandered the lot last year and spoke with Dean Fincaryk, at that time though we were not sure of what we were looking for yet. Fast forward to this year and with a specific checklist in hand we went back to Bucars and see if Dean could source out exactly what we wanted in a trailer. He really did listen to what were were looking. I am picky and hard to convince and Dean did it!! He painstakingly found the perfect trailer for us. Once we chose a trailer we met with Linda Simunovic, she's awesome! So much fun and quick to go though all the finances, warranty and insurance options. When we picked up our trailer Dale was thorough, informative and ensured our trailer was hooked up properly. It was a positive experience from start to finish and we look forward to stopping in for service, parts or one of the many free seminars we were told about. Thanks Bucars, we can't wait to get camping this year!

jodi schlitt

17:33 28 May 18

We purchased our very first home- a 38’ Durango Gold fifth wheel, and our experience was absolutely AMAZING!We definitely recommend our sales rep David Reid, he was so thorough, and always stayed in touch with me during the months we were waiting for our fifth wheel to be custom made. The red carpet walk through was very thorough, and David has been totally available for us whenever we have questions.I am so happy we decided to go here! Best staff and this house is AWESOME!Time to go travel North America over the next year and a half!Thanks again to all of the staff at Bucars 🙏🏻🤓☺️

Megan Ledarney

23:35 27 May 18

Well worth the drive! We drove over 5 hours and the wonderful staff at Bucars were very accommodating throughout our RV purchase. I definitely recommend speaking with Wyatt Boucher! He treated us very well. Want a 5 start experience? Check out Bucars!

Brandon Gantz

00:10 18 Apr 18

Amazing service from the parts department - friendly, helpful, fast & simple... we live in Red Deer and happily make the drive to Balzac for this kind of service. Always happy to support & recommend a great business to friends & family and we will keep doing so for Bucars!! Thanks!!

Whitney Paramount Insurance

16:37 26 Mar 18

Good service and lots of variety of RVs. Class A, class C, fifth wheels, trailers, and even toyhaulers. Close to Calgary right across the highway from Cross Iron Mall. If you want to see the big rigs, this is definitely the place and they are one of the oldest dealerships around. They are the only dealership that carries K-Z brand too.

Kent Pederson

22:12 23 Mar 18

From the moment I walked in the door I felt welcome. I was not there to buy a large RV. After talking to Kevin and Wyatt they showed me this small wonderful Livin" LIte Tent Trailer. I was not in the market for a tent trailer but once Wyatt spent time with me and my friend I was sold. Wyatt and Paul (finance) were very accommodating as I was getting ready to go on vacation and the purchase was all based on whether I could put this unit up on my own. They worked with me on my deposit and financing and waited for me to come back out to Balzac where Wyatt was ready and waiting. With his great instructions he walked me through every step on putting the tent trailer up and then back down. The purchase was made and I am so happy. I will be picking up my new toy later on and Wyatt again will go through the up and down again before I leave the lot. I would highly recommend Wyatt and Bucars for any size of trailer or RV you may be looking for. Bucars was also recommended to me by my friends who purchased their trailer there last year.

Pam Douglass

17:49 04 Feb 18

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