Wow! Bucars RV puts all the other RV dealerships to shame! We have experienced nothing short of EXCEPTIONAL customer service from Bucars! You'll find people going way above and beyond for you in every department of this business! This is definitely the place you want to buy your RV, parts, accessories and have any repair work done! Customer service like this just doesn't exist any place else!

stacey bird

18:33 27 Aug 20

Shout out to salesman Wyatt - he was knowledgeable but not at all pushy when we were buying our new RV, and he couldn't do enough to help us. Now we have been the proud owners of "Gloria" for a month, we are happier than ever to have bought a K-Z Sportsmen at Bucars RV, and it is perfect for my family! I strongly suggest reaching out to Wyatt and visiting Bucars if you are looking for a new or a new-to-you RV!

Gemma Noon

00:58 21 Aug 20

We got a new trailer a few weeks ago, a friend suggested that we contacted Dean and that was a great suggestion, Dean was very friendly and helpful, since then he is being in touch with us to make sure that everything is going well with the trailer, amazing service can’t say enough from their finance team as well Linda, worked with us to get us a great deal. We are so happy with our new trailer and becoming part of the Bucars family. Excellent service ! Highly recommended.

Carly Velazquez

02:58 10 Aug 20

We have had an excellent experience with Bucars, from the sales team to the service department. We had to have the same issue addressed a couple of times with our trailer's thermostat, but I won't complain because they gladly took it back each time at no cost to us and finally found the issue. Very friendly and accommodating.

Jeff Anderson

14:09 08 Aug 20

This is the best place to buy RV! I bought my new RV here two months ago, all the people here are so friendly and knowledgable! they look after everything, they even booked a two months service appointment right after the buy. The trailer is on right price and great shape, the following service are great at no cost. Thanks , Brain, Kim?and all.

lihong gu

21:43 23 Jul 20

Exceptional staff and customer service! David was an absolute pleasure to work with; he listened to our needs and found us the exact trailer that will suit us for years to come. The finance office was seamless and very comfortable (Great job, Paul!).Parts & Service were wonderful as well. We really appreciated the great selection in the store and picked up some really neat things for our new trailer.I believe our tech's name was Dale and he was absolutely fantastic. Very knowledgeable and honest. Showed us everything that we would ever need to know about maintaining and servicing our trailer.This dealership really does have it together. You can tell that Bucars RV Centre is a great place to work. The staff all seem very happy and energetic!Great dealership, great service, great experience!

Britney DeVries

18:18 13 Jul 20

We had a great experience shopping and purchasing an RV at Bucars. Everyone was very friendly, would greet you even if they weren't the personnel helping you out. Dale took us through our RV top to bottom and as first time RV owners this was great! JC totally helped us out in the parts department, and a huge shout out to Craig H who went above and beyond helping us to pick our camper! :-D

Jerilyn McPherson

02:51 29 Jun 20

What a phenomenal experience! The service my wife and I received was amazing from everyone we interacted with! Tyson was able to help us find the perfect trailer, was very knowledgeable about the features of all the models we looked at, and was patient with us while we looked at various trailers. Linda helped take care of all the financials and treated us like family. Dale did a thorough walk through with us before we drove it off the lot, and provided us with some humour to keep it interesting. The whole service department was friendly, and JC helped us pick out some accessories for our new unit.Absolutely everyone we met was more than friendly and it was a great and refreshing experience. I will be sending anyone I know that needs a trailer or RV on to the wonderful Bucars family!

Loren Wadstein

15:45 07 Jun 20

Thanks to Doug for patiently tracking down a part for our camper. It was a pleasure dealing with him over the phone. Appreciated the prompt and efficient service. Shoutout to to Scott too!

Barb Wilson

04:47 29 May 20

I wanted to give a shout out to Brian (sales), Paul (finance), and Craig (walkthrough) for a start to finish easy and no pressure process in purchasing our new trailer. On top of this always accommodating our pick up delays due to the Covid pandemic. All in all a great place and being our third RV dealership we have dealt with they are the best yet. Please ensure if you are looking to purchase a new trailer to find Brian he is very knowledgable and helpful.

Zayne Hoffman

17:14 24 May 20

Could not be happier we purchased our used Class C RV at Bucars. Dean was great to deal with during the purchase and has been very attentive with post-sales support. Dean contacted Ashley and the service team when I advised our RV had developed a small roof seal leak in winter storage. Bucars leapt to my support and are fixing it promptly. Elated to have purchased from Bucars and would recommend their sales and service teams for ongoing support for a used RV.

John Sanborn

20:55 13 Mar 20

I am getting work completed on my motor home in May and to date I have received excellent service. I had to call the parts department a few times for quotes on the work being completed and Dave has been very helpful and has gone beyond his job description to find the information I needed. Nothing but excellent service so far. Would diffidently recommend them.

Troy Chaskavich

23:26 09 Mar 20

We just picked up our first trailer on Saturday and the entire Bucars staff made sure it was a great experience. They went above and beyond our expectations. Our salesman Brian is a superstar, he is so knowledgeable about everything camping. We had a problem unhooking the trailer at our storage facility some 40 minutes away from Bucars location and Brian was only too happy to make the journey to help us out. Thanks again Brian for all of your help throughout this trailer buying process. Murray and Andrea

Murray Sluggett

19:16 03 Mar 20

Big thank you and shout out to Linda in the Finance department who helped me today with a mutual client. She made me feel like she appreciated that I would call her as a broker for additional information.

Janis Forbes

19:48 19 Feb 20

Fantastic experience from start to finish. Met Tyson and Linda at the RV show. Fully knowledgeable and super friendly. We where first time buyers and they helped walked us through the process. Sold us what we needed and completely satisfied with our purchase. Shout out to Peter as well for helping us the gear we needed to start out in the store. Even helped load the gear and get setup. Made the process seamless. Thank you again Tyson for walking me through getting the darn hitch ball sorted out. I highly recommend Bucars. Thank you all.

Daniel Cudmore

18:59 15 Feb 20

The second seminar we attended and it was very informative. Also they have a great parts department. Staff are friendly and helpful to answer questions.

Wally Dunn

21:17 07 Sep 19

Our experience at Bucars was excellent. Wyatt our sales person was easy to deal with and not once did we feel pressured into a sale, Linda in sales was a delight to deal with. All in all it was an great experience in buying a trailer and I would recommend my friends and family to come to Bucars for their next trailer.

Mike Roberts

17:59 28 Aug 19

Can not say enough nice things about this dealership. Friendly. Knowledgeable. Efficient. Thank you so much

ginni brown

17:56 21 Aug 19

We don’t own an RV but are starting to look and consider. We happened to check out Bucars on our way through on vacation and I can truly say this is the place we will most likely buy from based on the service we received from Kevin. He spent nearly 3 hours with us giving us an education of RV’ing and what we need to know and consider. For the time we spent, this was the best in seeing and hearing about the life of the RV world. If this is indicative of the service after the sale, WOW! Kudos to Bucars on having Kevin there in being sincere and honest with us. We’ll be back!

Terry Liske

21:42 15 Aug 19

Second trailer I've bought and couldn't have asked for a better place to buy this one from. From start to finish the experience was smooth and easy. Wyatt, our salesman was fantastic, Paul in financing went the extra mile & Craig gave us the total red carpet walk through when we picked it up. Pretty sure we won't ever need another trailer but if we do , back to Bucars we'll go. Reccomend everyone to come & have a great experience with this team👍👍

Denise Nelson

23:46 27 Jul 19

We needed an upgrade for a trailer. We had the pleasure to have tyson to be our sales person. He showed us multiple trailers. We ended up getting the trailer we wanted. So if you are looking for a trailer bucars is the place to go as the staff is amazing and go see Tyson. Also wanted to say Linda in finance is amazing to.

Shawn Starr

17:15 17 Jul 19

I was inquiring about a part in stock and used the text link. I received an automated text to say the parts department is now closed as it was after hours then a few minutes later I received a text from Peter who was at home informing me he had the part in stock! Now that’s what I call great customer service!

Steve Lee

02:21 17 Jul 19

Recently I needed some help finishing an install on a custom ordered window through Bucars. I was at a loss and worried I was going to miss my sons first camping trip of the year...WELL JC and Kayla...thank you so much. They saved us at the last minute, JC stayed late on a Friday and put his own literal blood and sweat into finishing the install. All the while answering ton's of questions from the boys. Thank you so much, we had a great weekend and what you did for us means so much!!! You're all fantastic.

Brandy Hasselback

03:19 19 Jun 19

Super friendly and highly motivated, dedicated staff. Tech staff are very knowledgeable and totally engaged in an excellent customer service experience. Have been dealing with Bucars for 15 years and have always been treated very well. Highly recommended.Don

Don McKinnon

21:31 14 May 19

Bucars RV is absolutely amazing! The customer Service was beyond my expectations...we bought our camper from the competitors last year and we were absolutely disgusted and felt defeated without knowing anything about our tent trailer. This year we decided we wanted to upgrade and knew we would NEVER go back the R land competitors...I saw Bucars and contacted them for some details. Zack(aka Kyle Bahahahhaha) was AMAZING!!! He put me at ease with our purchase and had so much knowledge on what he was selling us! He took us through every step we had to take and then introduced us to the most AWESOME Finance Person in the industry LINDAAA!!!! Girl you are in a league of your own!!!!! She worked to get us the best rate and also gave us some amazing tips!!!! I honestly felt like we were leaving as friends with everyone! We highly recommend Bucars and look forward to going back and purchasing more camping items from their wicked Camping Section! Thank you so much Bucars! Love our camper and the service we got from you guys!!!Laura and Dave and Bacon ❤️

David Woodford

00:42 13 May 19

Allen in the service department at Bucars went far above and beyond in repairing our leaky trailer! There was damage to our trim and bench from a leak in our slide.Our trailer is discontinued, so finding parts was difficult. Allen built us a new bench and trim. He did an amazing job, it looks beautiful. He also replaced and tested the new seal to make sure we could enjoy our trailer this summer with our new little girl. I'm very appreciative of the work he did. Below are the pictures of his repairs. It looks better than when we bought it. Now our baby girl can have years of staying warm and comfy camping in this trailer :) Michelle Elias

Michelle Elias

13:15 08 May 19

Michelle Elias

12:54 08 May 19

Scott and kinda were fantastic. They did what they had too do to get us into our new trailer. Which should last us into our retirement years. Thanks for the awesome service.

brent vinck

22:43 05 May 19

Bucars RV is a great place, we have never left there unsatisfied. The whole group is wonderful..Brian the Service Manager, Zack our Salesman and especially JC the Parts Manager, who goes out of his way to help us out. We love the parts department, so many new items to look at and a reasonable price tag attached to it as well. Love this place!!!!

Marlene Howse

13:26 05 May 19

We bought our first travel trailer through Dave when he was still selling and had an amazing experience along with service and parts over the years. So seven years later it made sense to go back however Dave went to management so we dealt with Brian who was awesome. We went in on the Monday with a trailer we had in mind from the Rv show a year before, however it was not how we remembered after realizing it had no storage. So Brian took us through some options and we found the perfect trailer. Dave was there to make the numbers work. Just a great experience thanks again Bucars !!!

jaydon wigelsworth

18:25 14 Mar 19

Awesome service and quality of work. Unit is better than new. Bucar's also took the time to clean my RV and truck inside and out. Nice touch. Friendly staff who are always available. You won't go wrong choosing this place to do business.

Manny de Lima

00:06 27 Feb 19

This was the second dealership we went looking to make a purchase at and we were very happy with the service from start to finish. We did not feel pressured at any point to sign the dotted line and Dean was beyond amazing and braved the frigid cold to get RVs ready to show up prior to us having to go outside. Linda, in finance was amazing as well and worked with our budget to make the financing work for our family. I would recommend Bucars any day over many of the other dealers around this area!

Amanda Wlasiuk

23:49 20 Feb 19

UPDATE - We recently traded in that first RV and upgraded, naturally we returned to Bucars & Dave Reid! They made us feel like returning family. Dave listened to what we wanted, what we didn't like anymore about our original RV helped us make a confident choice in upgrades. He worked hard for us on valuing our trade in & left us in fabulous hands with Linda to do the financing. JC & his parts team have been incredibly helpful as we worked through what else we needed to upgrade and what we should consider with the new RV. Our Red Carpet walk through was done by Dale, who did our first and remembered us! He took the time to point out the significant differences between this new one and our old and gave us a few new pointers. I emailed back and forth with Paul, also on the finance team, between the RV show paperwork and our signing day, he was very prompt in his responses and super helpful as well. The entire Bucars team just makes you feel so welcome - when we brought in our "old" trailer for the trade, it seemed like everyone on staff went out of their way to congratulate us on the upgrade. In the years we have owned our first RV, the Service Department at Bucars has always been tremendous, not that we ran into much trouble, but always good to have folks that will answer questions and understand that when something does go wrong, it's in the middle of camping season and you want to be back up and running immediately! I would give Bucars more than 5 stars if I could! _____________________________________________________________________After spending the last few years talking about retiring our tent and getting an RV, we made the decision this year to finally pull the trigger. A huge part of that decision was meeting Dave Reid at the Bucars booth at the RV show - despite the chaos around us he took the time to show us some units we would never have considered were in our price range and really made us excited to start the process of seriously looking for an RV. We made an appointment for the following weekend to start the process.I was extremely nervous going in, it's a big decision & purchase and we were so excited, it was a lot of pressure to pick the right one and go through the process. We arrived about 15 minutes early to Bucars and as we wandered the show room, we were greeted by 5 different staff, offering assistance and a coffee or water - everyone was so friendly! Dave Reid was fantastic - he was patient, answered all our questions, there was zero pressure, and he offered some excellent tips and things to consider. We opted to purchase an RV we had unexpectedly fallen in love with at the RV Show and Dave introduced us to Linda so we could begin the financing portion. This part made me feel extra stressed, but Linda instantly calmed my nerves - she was unbelievably friendly and helpful. She explained the process, joked with us to help ease my nerves and thoroughly explained the process we were going through. She understood we had a limit with our payment budget and worked very hard to make it all happen. Yesterday we returned to do our walk through and sign all the paper work. Once again nothing but friendly and helpful staff - Dale walked through our RV with us, front to back and back again, patiently answering questions, sharing his personal experiences and tips and even recommended a few great RV "starter" campgrounds so we can get our feet wet. We are so excited for the side roads to clear up so we can take our trailer home!JC and the Parts team have been incredibly helpful through the process, Service did a great job setting up our truck with the hitch and wiring our trailer brake. Paul helped us with all the paperwork yesterday, he made sure we understood what it all meant and gave us some additional tips.Bottom line, we felt like Bucars had our backs the whole way through. We can't wait for camping season to begin! Thanks Bucars!

Jennifer Wallace

19:16 11 Feb 19

We just wanted to send a huge thank you to the ownership and staff at Bucars RV. We found the staff very helpful and knowledgeable.Our salesmen Wyatt was very friendly and professional, he made us feel like we wanted to deal with him, and he treated us fairly and with respect.After a small confusion on numbers and a quick conversation with one of the owners the buying process was one of the most professional we have ever had.Linda in the finance office was great, she answered all of our question quickly and accurately, and we knew exactly what we needed from her at all times. She made the final sales process very easy and enjoyable, she is a real nice person to deal with.Our trailer walk through was fabulous. The shop was clean and warm and everything explained fully. In fact we spent a very long time walking through and inspecting our new trailer. I apologize for not remembering our gentleman's name because he was great. He addressed all of our concerns, and explained everything perfectly. Because of him we know that the small issues that we found on the trailer are going to be repaired properly and professionally. We would not hesitate to have him help us with any questions we may have because if he doesn't know he is not scared to ask. (the self Levelling remote control). We would highly recommend this business

Chris Bakke

16:46 10 Feb 19

Love this place and the staff. Lots of great products and staff that know their stuff...

Reasa Wright

00:49 08 Feb 19

Very helpful staff wayet helped up chose the trailer that suited our needs fast response . The parts department helped us get parts for our older trailer 2016 sunset trailer when the slide motor went . The please we bought it from would not help us fix it even with a 7 year extended warranty. This is why we chose this Bucars highly recommend this RV dealer our finance did not get approved in our trade in at this time . We will be back in the summer ! Thanks

mike yetman

16:37 22 Jan 19

Bucars made our RV buying experience a pleasure from start to finish. The staff was highly knowledgeable and easy to deal with. They were very helpful and accommodating to all our questions and needs. The salesmen, technician, and service department provided us with exceptional customer care.

Julius Karpati

00:57 22 Jan 19

We had a mishap (hit and run) on our trip in Mexico and we were having a tough time locating a part. I messaged Bucars through Facebook Messenger and Peter (great name) was back to me right away. I gave him the info on the RV and he within minutes he had a list of OEM and after market part numbers for me and he went so far to look for the part on another website and send the info to me. We have always been impressed by the "Service" Bucars gives but they always seem to surprise up with kicking it up another notch. Cheers to everyone at Bucars and Peter thanks again for your help!!!!!!!!

Peter Regan

17:51 16 Jan 19

From the time I came by for a visit to the time I left, Wyatt was absolutely amazing!! I take customer service seriously and he went above and beyond from beginning to end. He shows true knowledge, passion and really connects with people ! I highly recommended this place and Wyatt!! Great job!!!

Jennifer Bond

16:25 18 Dec 18

JC and his team are amazing in the parts department! They were super helpful in their recommendations and advised me on which parts I would need to replace the to fix my trickle charge issue, gave me advice on how to replace my awning and how to install a solar kit with extra batteries. I would not go anywhere else for RV parts and service! These guys are simply the best in town.

Sandro Mosca

23:05 14 Dec 18

Wyatt, Linda and Lucas made our first time buying experience an enjoyable experience. No pressure! Efficient, reliable, honest and fun! Thank you to you 3 for an awesome trailer! We are so in love with our hybrid! The Cormiers.

Sarah Cormier

19:46 17 Sep 18

Bucars is truly for the people whom love and know their RV... this place is enormous and full of everything youd ever need for on the road.. I honestly have dealt with silly salesman pitches and blah blah blah but Wyatt has proven to go well beyond the 'Luxury' mark and has taken us to that next level.. we are ecstatic about our upscale unit and will most definitely keep coming back..thank you for an amazing first luxury experience with Bucars..

tanya poulin

20:19 21 Aug 18

Very friendly and helpful people in the parts department. New to the RV world but these guys did not talk down to me or make me feel awkward. Made me feel comfortable. Worth the drive out of town.

Clinton Carpenter

04:34 04 Jul 18

I have been a proud Bucars employee for the last 3 years. In that time I have learned lots and am enjoy coming to work every day is different and gives me a new challenge. I am proud to say this group of people is like family and feel as if I belong. and we all help each other out

Douglas Fixter

18:16 29 Jun 18

Beware of the return policy when you buy anything at Bucars RV. I bought a antenna booster for my RV. I was trouble shooting the TV reception. It happened that by luck I went to Canadian Tire and bought an indoor antenna which proved that the original booster was fine. I got a good deal in Canadian tire with the indoor antenna so I was very happy to have resolved the reception issue. However, I made the mistake of taking the Bucars booster out of the package. I went to take it back and Bucars would not accept it back. I wasted $53. Not only that, the counter person and store manager made me feel like a crook, going over the piece, like I had brought the old piece back and kept the new one. It was ridiculous. I told them that I had no use for their piece and that the purchase date was within 30 days. It made no difference. I guess when Bucars label anything electronic, the costumer is on his own. In conclusion, in my book business Bucars has no right treating costumes like they are crooks. What shall we trust Bucars if they don't trust us!! That is it for Bucars for me. I will boycott Bucars from now on

Rafael Nunez

21:10 21 Jun 18

Could not be happier with the service we received from Bucars! They made our 1st new trailer buying experience such a positive one and we would HIGHLY recommend them! Since we walked in the doors we instantly felt welcome and that everyone working there was so friendly and willing to help.Our salesman was Tyson, and he was fantastic! We had emailed him to go look at some trailers, and he had them pulled out front and had them all ready to go for us to check out both times we made the trip up there, which we were very impressed with. It was so awesome to be able to see them side by side to compare the differences and to see everything how you would actually use it out camping instead of stuffed in the back and not be able to see what the awning or slide look like. He was very knowledgeable and such a pleasure to deal with! Didn’t ever make us feel rushed or like we were a bother and always answered all of our questions and made the process so easy and exciting. You could tell he really cared and wasn’t just trying to make a sale and that he wanted to sell us a trailer that checked all the boxes for us but was still within budget. He was great with follow-up and had some really nice added touches that made our trailer buying experience very personable! Thank you Tyson, you really went above and beyond and we thought you were awesome!When we went to pick up our new trailer, Dale spent a couple hours with us going over every single switch, feature and gadget the trailer had to offer, which was so helpful! We were so impressed with the depth he went into and it really helped us learn everything about our new trailer. You could tell he really cared and made sure everything was good to go before we drove away and spent a bunch of time helping us with the trailer braking adjustments which was so awesome of him!Next was Carl, he really impressed us with how meticulous he was about the trailer and replaced/fixed anything that didn’t meet his standards for a brand new trailer leaving the lot! He even pointed out a couple things that we hadn’t noticed which just goes to show that he really cared and wanted to see us leave with a trailer in mint condition! He even stayed late to make sure everything was perfect and was more than willing to do the adjustments to ensure the trailer was perfect, which was so awesome of him! It made us feel really good about our purchase and the kind of people who work there.You could tell our trailer was cleaned just before we picked it up, everything looked great and we were so happy we made our purchase at Bucars!Overall, the Bucars team was amazing!!! We recommend anyone looking for great service and quality product to check them out as we were very pleased we did!

lyndsay rabbitt

00:15 02 Jun 18

This is definitely the place to go if you are shopping for an RV. After looking for a couple of years and being frustrated by salesmen that just want to sell, we went to Bucars. We had wandered the lot last year and spoke with Dean Fincaryk, at that time though we were not sure of what we were looking for yet. Fast forward to this year and with a specific checklist in hand we went back to Bucars and see if Dean could source out exactly what we wanted in a trailer. He really did listen to what were were looking. I am picky and hard to convince and Dean did it!! He painstakingly found the perfect trailer for us. Once we chose a trailer we met with Linda Simunovic, she's awesome! So much fun and quick to go though all the finances, warranty and insurance options. When we picked up our trailer Dale was thorough, informative and ensured our trailer was hooked up properly. It was a positive experience from start to finish and we look forward to stopping in for service, parts or one of the many free seminars we were told about. Thanks Bucars, we can't wait to get camping this year!

jodi schlitt

17:33 28 May 18

We purchased our very first home- a 38’ Durango Gold fifth wheel, and our experience was absolutely AMAZING!We definitely recommend our sales rep David Reid, he was so thorough, and always stayed in touch with me during the months we were waiting for our fifth wheel to be custom made. The red carpet walk through was very thorough, and David has been totally available for us whenever we have questions.I am so happy we decided to go here! Best staff and this house is AWESOME!Time to go travel North America over the next year and a half!Thanks again to all of the staff at Bucars 🙏🏻🤓☺️

Megan Ledarney

23:35 27 May 18

Well worth the drive! We drove over 5 hours and the wonderful staff at Bucars were very accommodating throughout our RV purchase. I definitely recommend speaking with Wyatt Boucher! He treated us very well. Want a 5 start experience? Check out Bucars!

Brandon Gantz

00:10 18 Apr 18

Amazing service from the parts department - friendly, helpful, fast & simple... we live in Red Deer and happily make the drive to Balzac for this kind of service. Always happy to support & recommend a great business to friends & family and we will keep doing so for Bucars!! Thanks!!

Whitney Paramount Insurance

16:37 26 Mar 18

Good service and lots of variety of RVs. Class A, class C, fifth wheels, trailers, and even toyhaulers. Close to Calgary right across the highway from Cross Iron Mall. If you want to see the big rigs, this is definitely the place and they are one of the oldest dealerships around. They are the only dealership that carries K-Z brand too.

Kent Pederson

22:12 23 Mar 18

From the moment I walked in the door I felt welcome. I was not there to buy a large RV. After talking to Kevin and Wyatt they showed me this small wonderful Livin" LIte Tent Trailer. I was not in the market for a tent trailer but once Wyatt spent time with me and my friend I was sold. Wyatt and Paul (finance) were very accommodating as I was getting ready to go on vacation and the purchase was all based on whether I could put this unit up on my own. They worked with me on my deposit and financing and waited for me to come back out to Balzac where Wyatt was ready and waiting. With his great instructions he walked me through every step on putting the tent trailer up and then back down. The purchase was made and I am so happy. I will be picking up my new toy later on and Wyatt again will go through the up and down again before I leave the lot. I would highly recommend Wyatt and Bucars for any size of trailer or RV you may be looking for. Bucars was also recommended to me by my friends who purchased their trailer there last year.

Pam Douglass

17:49 04 Feb 18

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